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Replies posted by seafood47

2 Replies

scottblauer
Apprentice
scottblauerApprentice
asked in Ticket & Workflow Management

GSuite -Orch and Workflow Automation

Hey everyone, I’ve finally figured out what the problem was - and like the above replies, when entering the private key, you need to paste in the entire key without quotes (unfortunately the instructions here are incorrect)Added to this, in the ‘email’ field, I had to enter my own email address - I’m really not sure why but I am the owner of the google project, but I also had a service account (in this case, helpdesk@domain.com) but I would still get an error unless I used my own email address.It’s been really getting to me for how long it took but super happy that it’s finally working!

7
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Community Debut
1 year ago
scottblauer
Apprentice
scottblauerApprentice
asked in Ticket & Workflow Management

GSuite -Orch and Workflow Automation

@atulaggarwal where do you get the info that the private_key is incorrect?I get the same error - I’ll paste the error code in text so people can search as well: meta.status_code 400 meta.status completed_with_errors meta.system_message Illegal base64 character 22 meta.success false  The documentation here says to make sure that you include the “keyhere” including the comma at the end ,I’ve tried this with and without for the private_key_id and private_key in every combinationIt would be nice to be able to have a test connection happen when you’re setting up the app so you don’t have to muck around trying to figure out if it connects or not!Log return does’t even lend info if its connected or not"message": "Response:: {\"meta\":{\"exit-code\":0,\"message\":\"success\",\"route_id\":\"service.request_service_sync_api\",\"user_message\":\"User message not set for key: user_messages.service.request_service_sync_api.0\"},\"result\":{\"result\":{\"metadata\

7
S
Community Debut
1 year ago

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