Visit Freshworks.com Visit Freshworks

Groups
Events
Product Updates
Insiders Program

Sales Simplified by Freshsales

(Tue, 30 Apr, 2:00 pm)

Community
Search

Replies posted by Koen

2 Replies

Newest first

Oldest first

Daniel SöderlundSkilled Expert

asked in Apps and Marketplace Integrations

Remove e-mail history for incoming reply

Yes, It would be nice to have the history of a mail always collapsed and visualized with 3 buttons.. In mail from us to the client but also for incoming mails.kr,Koen

KoenTop Contributor

asked in Ticketing & Agent Productivity

Pending status translation to dutch is incorrect

Hoi Koen, bij mij staat het allemaal in nederlands sinds de laatste update.. Groet Maikel Hoi Maikel,Wat bedoel je daarmee? Mijn probleem is gewoon dat de status ‘Pending’ in het Nederlands op freshdesk wordt vertaald als “In behandeling”.. Wat onjuist is..Want Pending = In afwachting (van antwoord klant)In behandeling = In progress >> Als ik deze status zo zie dan lijkt het alsof ik als agent de volgende actie moet doen, terwijl ik juist op een antwoord wacht van de klant.. Dus Pending zou in het Nederlands ‘In afwachting’ moeten zijn..Of hoe ga jij hiermee aan de slag? Dit moet bij jou toch voor problemen moeten zorgen met deze onjuiste vertaling?groetjes,Koen

Badge winners

khassanhas earned the badge Salud, Ideator
MattWalkerTx320has earned the badge Lightening (Mc)Learner
lulrichshas earned the badge Wizard of Creative Thinking (5)
Contiguoushas earned the badge Lightening (Mc)Learner
Elizabeth Ortonhas earned the badge Salud, Ideator

Show all badges

Powered by Gainsight

Terms of Use Cookie settings

Join the Community

Already have an account? Login.

Social Login

Login for Freshworks Employees Login with LinkedIn

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

*

Company

(Private)

Only you and moderators can see this information

*

Relationship with Freshworks

(Private)

Only you and moderators can see this information

*

Country *

Which Freshworks products are you using?

Freshservice Freshdesk Freshcaller Freshchat Customer Service Suite Freshsales Freshmarketer Unified CRM

Password *

By clicking “SIGN UP”, I understand that Freshworks will process my personal information in accordance with its Privacy Notice (https://www.freshworks.com/privacy/) and consent to receiving marketing communications related to Freshworks’ business, services, and events. I can unsubscribe from these communications at any time.

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

Login for Freshworks Employees Login with LinkedIn

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK