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Topics started by brynk

2 Topics

B
Apprentice
brynkApprentice
posted in Archives - Freshdesk

Ticket Time Zone is wrong - set to US Eastern Time

I noticed another post about the ticket time being wrong 9 months ago. Was this fixed, I have my time zone set to HST but the time on the ticket shows EST.Ticket time is one of the most critical features we need so this issue either has to be resolved or I have to use something else.

1
B
Apprentice
8 years ago
B
Apprentice
brynkApprentice
posted in Archives - Freshdesk

SEO using freshdesk.com vs. mydomain.com

We switched our FAQ over to a freshdesk knowledge base and now Google has indexed it.When I search on the topics our FAQ comes up in position 1 still.My question is will I lose a lot of SEO juice by keeping this information on the freshdesk.com domain?Should I change it to support.mydomain.com for SEO purposes?

1
D
Contributor
9 years ago

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