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Topics started by jmacias

1 Topic

J
Apprentice
jmaciasApprentice
posted in Archives - Freshdesk

API Getting Data

I am trying to get our Help Desk Data out using the API. Every time I get the data, I get the most recent data. So even if I use updated_since if March 2017, the first 100 responses are the same as if I put in Sept. 2018. Can I put a range, so after my first call, I can start to gather tickets at the last date I received in the prev call. I want to pick up where my last call left.If the first page is always most recent, then I am always querying the same dataThanks

2
J
Apprentice
5 years ago

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