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Topics started by Cristina Roldan

4 Topics

C
Apprentice
Cristina RoldanApprentice
asked in Messaging Channels

Integrate multiple Facebook profiles on Freshchat

Hi everyone, anyone knows an add-on or app that can let us to integrate more than one Facebook profile? Thanks! :)

2
I
Community Debut
1 year ago
C
Apprentice
Cristina RoldanApprentice
asked in Analytics, Reports & Dashboards

Number of metrics per widget on Analytics

Hello everyone, we need to extend then umber of metrics per widget on Analytics up to 10 (right now the limit is 4).Do you know if this feature is on the roadmap to update?Thanks and kind regards

1
Aishvarya
Community Manager
1 year ago
C
Apprentice
Cristina RoldanApprentice
asked in Analytics, Reports & Dashboards

List of functionalities and restrictions for Analytics

Hello everyone I would like to know how to obtain a list of functionalities and restrictions for Analytics (for example: text fields, contact fields, etc cannot be obtained for Analytics). Thanks and kind regards

1
hemanth.ramya
Community Manager
1 year ago
C
Apprentice
Cristina RoldanApprentice
asked in How do I....?

Translations of Ticket Fields for several portals

Hello, For Freshdesk, we are trying to configure different portals for each own language (spanish, english, french and italian). We were following the steps indicated here:  https://support.freshdesk.com/support/solutions/articles/239337-multilingual-ticket-fields-and-forms We import the modified yml file but no changes are made on the portal.The main appearence on the portal is translated but not the ticket fields.  I attach you the fr.yml file with the translations we made (it’s the same result for the rest of the languages)  Anyone with the same problem?   Thanks and kind regards

2
geebranz
3 years ago

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