Visit Freshworks.com Visit Freshworks

Topics started by rhondachurchill99

2 Topics

rhondachurchill99
Apprentice
rhondachurchill99Apprentice
asked in Apps and Marketplace Integrations

How to integrate FreshDesk in Ionic application on a specific page?

1I am working on an Ionic application and want to integrate FreshDesk into a page. I have tried adding the below code under the Head tag. Can anyone please help on this?<script>    window.fwSettings={ 'widget_id':82000002644 };    !function(){        if("function"!=typeof window.FreshworksWidget){            var n = function(){                n.q.push(arguments)            };            n.q=[], window.FreshworksWidget=n        }    }()</script><script type='text/javascript' src='https://ind-widget.freshworks.com/widgets/82000002644.js' async defer></script> 

3
hemanth.ramya
Community Manager
2 years ago
rhondachurchill99
Apprentice
rhondachurchill99Apprentice
asked in How do I....?

Laravel Passport; using OAuth2 for SSO with Freshdesk

I am trying to set up SSO from my Laravel 8.13 site to my related Freshdesk support portal.What I want is for a user, who is logged into my site, then to be able to click a button and get seamlessly signed into my Freshdesk support portal so they can view the non-public documentation there and raise tickets if required.Using Laravel Passport 10.1 I can create a token (tested using Postman) but get an error from Freshdesk when trying to authenticate.An error occurred while attempting to retrieve the userinfo resource: could not extract response: no suitable httpmessageconverter found for response type [java.util.map<java.lang.string, java.lang.object>] and content type [text/html;charset=utf-8]I have not used OAuth before and am having issues. It may of course be that my understanding of OAuth is just completely wrong but I am finding available documentation on Laravel Passport / Freshdesk OAuth connectivity hard to come by.I have been through as many related SO questions as I hav

1
geebranz
3 years ago

Badge winners

Show all badges
Terms of UseCookie settings