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Topics started by kenrisdon

2 Topics

K
Top Contributor
kenrisdonTop Contributor
asked in Automations

Workflow automation with condition "loop"

Hi, I’m trying to create a workflow automation that reads from a custom field drop down that will create tasks based on all of the items selected from the drop down.  In the example below, if Office 365 account is selected from the forms drop down a task will be added to the ticket to create the account.  I then want to be able to check if other options were selected from the forms drop down.  Which will then create separate tasks to create specific accounts.  Is there a way to “loop” down to the next Condition after the first Condition has a positive result?  Is there another/better way to do this?  Thanks.

7
Daniel Söderlund
Skilled Expert
1 year ago
K
Top Contributor
kenrisdonTop Contributor
asked in Ticket & Workflow Management

Approval emails

Hi, we’re trying to automate our onboarding process using the Onboarding module.  We need to send approval requests to team members other than the Dept Head and Reporting Manager.  I’m trying to create a workflow automation that will send out the approval emails but have run into this problemHas anyone found a work around to this problem?  I’ve tried creating custom objects and reading them in the workflow automation but I’m not able to get the objects into the “To” field when setting up the approval email.  Any guidance is greatly appreciated.

12
Thierry
Community Debut
1 month ago

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