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Topics started by Daniel Flo

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Daniel Flo
Apprentice
Daniel FloApprentice
asked in Apps and Marketplace Integrations

Automation for Trustpilot

Hi, I ask here to see what you thinkI saw that there is integration with trustpilot, but I don't want to use it, as it would open a ticket for me.Instead, I would like, to know if it is plausible, to insert an automation.At the moment I have an automation, that after a preset time, transforms the ticket from resolved to closed.As a second action, an email with the customer satisfaction.I would like to add a third option, where automatically, a ccn field is added that always uses a dedicated email, which is the unique one made available by trustpilot.so as to leave trustpilot the honor of soliciting the customer to leave a public review.to date i haven't found any solution, except to do it manually.will there ever be the possibility to have this functionality?thank you very much 

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Daniel Flo
Apprentice
2 years ago

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