Solved

Insert Image on signature has no OK button

You can specify a URL, but the only option you have is to Cancel.  We found a workaround was to open the image in a separate browser window, and drag/drop the image into the signature.

Also, you really MUST improve your images support, it's virtually impossible to send replies to customers with screenshots explaining how to do things.


7 people have this problem
1 Comment

Hello Campbell,


We're sorry that we missed updating this thread for a very long time. If you had already noticed the updates over the years, please forgive me for the re-post . 

The signature section can be setup using an image URL as a reference but in the tickets, you would be able to upload an image / drag 'n' drop an image from the desktop to the reply section of the ticket.


Cheers!

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