Submitting a ticket using Safari
If I submit a ticket using Safari, the form will not submit even though all the fields are correct. I've tried this from multiple machines and have encounter this issue. If I use Chrome or Firefox, I can submit the ticket. It is as if the browser window in Safari is frozen.
Has anyone encountered or resolved this issue?
Thanks in advance.
1 person has this problem
We are also encountering this issue and it is also replicated in Chrome.
This has been reported by a number of our users.
This has been fixed.
Hey Ken & Sara,
Are you guys still facing issues with submitting tickets via Safari?
This issue has been fixed. It is working on Safari now.
Great Ken. Let me know in case you need help with anything else at all.
Have a great day!