Solved

Submitting a ticket using Safari

Hello,


If I submit a ticket using Safari, the form will not submit even though all the fields are correct.  I've tried this from multiple machines and have encounter this issue.  If I use Chrome or Firefox, I can submit the ticket.  It is as if the browser window in Safari is frozen.  


Has anyone encountered or resolved this issue?


Thanks in advance.


Ken




1 person has this problem

 We are also encountering this issue and it is also replicated in Chrome.


This has been reported by a number of our users.


Sara

This has been fixed. 

Hey Ken & Sara,


Are you guys still facing issues with submitting tickets via Safari? 


Thanks,

Annapoorna 

Hi Annapoorna,


This issue has been fixed.  It is working on Safari now.


Ken


Great Ken. Let me know in case you need help with anything else at all. 


Have a great day! 

Annapoorna