Answered

Is it possible to create users with a default password?


Create users through the API by sending username and password.
Activation free and not send mail, just create it and  doing all this with admin



Best Answer

Hi,


You'd now be able to set the password for an user from the UI - read the article below to know more about this feature https://support.freshdesk.com/support/solutions/articles/214401-changing-customer-password


Cheers!


1 person has this question

Hi there!


Let me try and understand your question: you want to be able to create logins through the API and give everyone a default password, say applepie, so that they can login without having to go through the whole process of receiving an activation email, setting a password for themselves and so on. If that's the scenario, I'm afraid that's not possible in Freshdesk right now :/ You can't set passwords for users while creating logins for them. If there are any updates on this, I'll make sure to drop you a note :) Cheers! 

Answer

Hi,


You'd now be able to set the password for an user from the UI - read the article below to know more about this feature https://support.freshdesk.com/support/solutions/articles/214401-changing-customer-password


Cheers!

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