AD integration problems
We have configured the IIS server with the ASP script from https://support.freshdesk.com/support/solutions/articles/2018--strong-active-strong-strong-directory-strong-integration
But we keep getting the following error "Couldn't login to Freshdesk. Please contact your administrator". I'm also not sure what to fill in under "' Retrieve authenticated user" We didn't change anything under "' Retrieve authenticated user" so far.
1 person has this problem
Is this still an issue ?
I know there's a Ticket - 43660
Is there any chance you tried the DEBUG option and checked the logs ?