Answered

Is is possible to export custom fields when exporting ticket data?


Hi,

I have created some custom fields in my tickets but when I export the ticket data I don't get any option to export this information.

 

Is it possible to export custom fields or only the canned ones?

 

Thanks


Best Answer

Sorry, I got it sorted, clearly just being silly - I'll get more caffiene into me


Answer

Sorry, I got it sorted, clearly just being silly - I'll get more caffiene into me

Hey Naomi,


Good to know that you got it sorted out. 


Please feel free to get in touch for more help, whenever required! We're always happy to help at Freshdesk!


Have a great day.


Cheers,

Anna