Solved

Freshdesk sending "new ticket assigned" to me every time I resolve a ticket

Hi Freshdesk is sending me new emails, telling me that a ticket has been assigned to me every time I finish and resolve a ticket. This is new behaviour. I don't want emails telling me a ticket has been assigned to me right as I finish and resolve the ticket. Thanks
1 Comment

Hi Sam


Please follow this Solution article for a fix on this


https://support.freshdesk.com/solution/articles/101872-notification-for-ticket-assigned


regards
Vijay