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Can you bring the product name into Solutions?

The multiple product support is great. However we have many sections which would apply to all products, but just need the product name changed. Is there a way to bring the Portal name/Product name into the solution text so we the one solution category can be used for multiple products?


Best Answer

Hi,


It is now possible to define separate kbase section for each product . You can also choose to have a single category to span across the products . 


 

You could configure the Solution Articles such that each product has a different KBase. This could be set-up under Admin-->Portals-->Select the Product Portal-->Under Portal Categories, select the respective Solution Category to be displayed for that product portal.


Cheers!



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Answer

Hi,


It is now possible to define separate kbase section for each product . You can also choose to have a single category to span across the products . 


 

You could configure the Solution Articles such that each product has a different KBase. This could be set-up under Admin-->Portals-->Select the Product Portal-->Under Portal Categories, select the respective Solution Category to be displayed for that product portal.


Cheers!