Our site bliep.nl is served on https, this means all imports (js, css) should also be on https otherwise browsers are complaining.
However When i change http to https in your include snippets, the side bar on our side does not load.
This has to do with that fact that your https is not setup correctly:
In chrome and firefix:
If your website is running on HTTPS, Please replace the URL you are using in the feedback widget code with your freshdesk URL ( https://yourcompany.freshdesk.com) since it has a SSL certificate by default. However, The custom URL you are using does not have an SSL certificate and is running on HTTP.
It fixed the issue!
If you are trying to use Freshdesk's Feedback Widget with SSL Encrypted pages, make sure you are fetching the feedback widget from our secure server(https://s3.amazonaws.com/assets.freshdesk.com) . Please refer to the sample code below which can be used in https website.
I have the same problem:
This still does not work for me. I still get the message
Could you please help me the URL of the site in which you have hosted the feedback widget script Jesse.