Viewing Tickets based on Filters
I wonder where can I find a list with the filters that can be used in the api
I am would like to make a call and get the today tickets, open, with a specific pattern.
Is it possible to do this ? Or I have to download all and make the search mysqlf
P.S. I'm not sure if this is the right place for this thread.
First,my apologies for missing out on the update for this thread earlier. You might have figured out the solution but I just thought I'd put it up anyway.
You can filter tickets using the Filter tickets API available in this doc : https://developer.freshdesk.com/api/#filter_tickets