APi Limits

Hi guys,


First of all, thank you so much for this service.


Currently, I'm trying to import some of our data to this dashboard (in order to test it), but ...


It seems like your API has some limitation? After the third attempt I can't login with my account anymore (returns Access Denied)... is it banned now?

Can you help me with this issue?


Also, i'm using this example

https://github.com/johnpaulh/mysamples/blob/master/php_samples/create_ticket.php


And have a question:

Can I collect all my previous tickets in one array and send just once?


Thanks. 


hm... support service with no support ... great...

Sorry for missing out on this thread,Alla. We can be only sorry for our reluctant participation on forums . We're trying to be more responsive on the forums and you'll see more changes in the coming months.


Cheers!