View all Conversations API
Get Conversation / Note using API
I'm trying to get the notes/conversations of a certain ticket using curl
I found that there wasn't any documentation on this even though there was one about POSTing notes.
curl -u firstname.lastname@example.org:test -H -X POST -d http://domain.freshdesk.com/helpdesk/tickets/141/conversations/note.json
I tried this
curl -u apikey:test -H "Content-Type: application/json" -X GET http://domain.freshdesk.com/helpdesk/tickets/11/conversations/note.json
which unfortunately gives me an access denied.
How should I go about doing this?
1 person has this question
As of now, We haven't exposed api for view the notes and conversation for tickets. It is in our product road map. It will be available sometime in the future.
However, You could use the api for viewing a ticket which should return the complete ticket details including notes. Please refer to the document below