Answered

Webhook Asana Task

 Has anyone ever setup a webhook to create an asana task? What format would you use?


I can create asana tasks using curl like so

<apikey>: https://app.asana.com/api/1.0/workspaces/1234/tasks -d "assignee=9673701969436" -d "followers[0]=9673701969436" -d "name=Hello, world%21" -d "notes=How are you today%3F"


but Im not sure how to enter that into the webhook fields


Best Answer

I wrote a small freshplug to submit tasks from Freshdesk to Asana. Take it for a spin and let me know if it works for you: https://github.com/valentinalexeev/freshdesk2asana


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Did you ever find a solution to this Joseph? I am trying to get this working as well. I think I am stuck on how to format the authentication data, but not even sure if that is the issue or not.

Answer

I wrote a small freshplug to submit tasks from Freshdesk to Asana. Take it for a spin and let me know if it works for you: https://github.com/valentinalexeev/freshdesk2asana

Curious about doing this the other way around - this example would take a thing from Freshdesk and push it to Asana, but what about exposing an Asana task list into a Freshdesk ticket?

I tried to put this on my Freshdesk account and modified the workspace name and such and couldn't really get it to work, but I see what it's trying to do and it seems like the opposite of what I would like to be able to do, which would be to basically link a certain project that exists in Asana to a ticket in Freshdesk, so I could see and update the Asana tasks from within the FD ticket.  Don't know if this is even possible, but it sure would make a useful feature.


Thoughts?

@Slavelle it should be possible. The key is to be able to link a specific Freshdesk ticket with one or more Asana tasks. It should be possible to implement this using API and fetch the status of relevant items into Freshdesk.


The API also allows you to do task management but I would rather suggest relying on Asana in this case to avoid writing a new client from scratch.



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