Solved

Mobile site keeps redirecting to login

In the past few days, I've been unable to use the mobile site to manage and reply to tickets. When I try to change a ticket, I get a message saying "correct the errors", although there are no errors in the form. When I try to send a reply, after clicking "Send" the page goes gray for a moment, then it becomes usable again, but the message is not sent. If I click on "Send" again, a message saying "Login required" appears. I go back to the home page, log in, reach the ticket, try to send a reply, same error, "Login required" A the above verified with Chrome, Firefox, Opera and Android browser. It looks like the mobile site loses the session on the way.
1 Comment

Hi

Please the Android Mobile App, in the meantime, we will find the issue and fix it


regards
Vijay