Solved

Our site is throwing HTTP 500 errors

This is occurring fairly often but a reload seems to correct (suggesting it's related to load-balancing - i.e. 1 or more servers is sick)


I also see errors on the app so it's not my browser.


Please address ASAP.  I'm posting here in case others are seeing the same thing, but will open a support ticket. 


2 people have this problem

This is also happening to us. The site is just generally loading really slow (we're not experiencing any connection issues), and we are receiving HTTP 500 errors every few pages.

We're getting the "Something went wrong" error when trying to access our site.


Ours now seems resolved. FreshDesk reported they had a DB issue.