how to create new agents through API calls

 I need to provision all accounts of one endpoint into freshdesk.So i need to create agents dynamically through rest api calls .please help me ...how to do it?

1 Comment

Short answer: No, you cannot create an agent via API.

Workaround involving a simple manual step: Create the agent as a contact using API, and then go to the contact page and convert the contact to agent:

 


Login or Signup to post a comment