Freshdesk woocommerce integration

Hello.,.I have woocommerce with freshdesk plugin installed...I have a freshdesk account but when a customer makes a ticket is being made either automatically, or when I press 'create invoice'...I have freshbooks and it seems to integrate find with that but nothing is made in freshdesk...anyone help on why this be wrong would be appreciated.  Thank you.   


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I'm sorry to know the plugin isn't working. Since this is developed by Woocommerce team, could you please reach to their support here. Sorry that I couldn't help you here. 



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