Answered

How to add ticket list to customer portal home?

Is it possible to add the ticket list to the customer portal home page? I've tried adding {% snippet ticket_list %} but it didn't list any tickets.


Best Answer

Hi, 

Please use the script in the link provided below to have the tickets list displayed on the Home Page.

https://dl.dropboxusercontent.com/s/i6kv03qqb2i859o/tickets_list_on_home.js


Go to Admin--> Portal--> Customize Portal(On the desired Portal)--> Layout and Pages--> Portal Pages--> Portal Home and copy paste this code at the bottom.

P.S-
This script can only be used if you are subscribed to the Estate Plan of Freshdesk.


6 people have this question

Is there an update on this ?

Any update on this would be very much appreciated.

Answer

Hi, 

Please use the script in the link provided below to have the tickets list displayed on the Home Page.

https://dl.dropboxusercontent.com/s/i6kv03qqb2i859o/tickets_list_on_home.js


Go to Admin--> Portal--> Customize Portal(On the desired Portal)--> Layout and Pages--> Portal Pages--> Portal Home and copy paste this code at the bottom.

P.S-
This script can only be used if you are subscribed to the Estate Plan of Freshdesk.