Suddenly today, access denied by securicy policy.
Yesterday, Freshdesk was working fine. Today, agents get this message:
400. That’s an error.
You can email the developer of this application at:email@example.com
Access denied by a security policy established by the Google Apps administrator of your organization. Please contact your administrator for further assistance.
That’s all we know.
My account is the manager of the google apps and has the same problem.
I checked and freshdesk is "Active for All" withing the Freshdesk configuration in Google.
Is this a bug? Something wrong with freshdesk service servers?
I definitely didn't change anything in config. It's been weeks since I don't log in to the config screen.
Thank you in advance,