SSO with Remote Login URL doesn't allow to login normally?

Hi Guys,

I did:
1) Enabled "SSO" in Admin -> Security tab
2) Set "Remote Login URL" for example:
3) Saved Security settings

And now then I visit my freshdesk namespace and try to login via "Login" link at the top right of the site - its always redirects me to "Remote Login URL" - that's is ok.

But how can I login now normally to my account via email and password.
I logged out after saving Security settings and now can't access to my account.

I tried to research - but not found any way to login.

Thanks for any help.

1 person has this problem
1 Comment


Sorry for the delay in responding to this post. 

If you would like to login using your username and password, please try

Let us know if this helped or not.