Create ticket returns 302
I'm attempting to integrate Freshdesk with Sensu as a notification plugin. The integration is seemingly very straighforward, but the create ticket call always returns 302 with a redirect to /helpdesk/tickets.json. I've tried following the guide here: http://freshdesk.com/api#code_samples and using the ruby examples here: https://github.com/freshdesk/fresh-samples/blob/master/Ruby_api_samples/ticket_create_json.rb but it always returns 302 and does not create the ticket. What am I doing wrong?
Sorry for the delay in getting back to you over here.
I believe the issue was with the https protocol and it has been resolved now.
Feel free to reach out again for further help.