Solved

Create ticket returns 302

Hi,


I'm attempting to integrate Freshdesk with Sensu as a notification plugin.  The integration is seemingly very straighforward, but the create ticket call always returns 302 with a redirect to /helpdesk/tickets.json.  I've tried following the guide here: http://freshdesk.com/api#code_samples and using the ruby examples here: https://github.com/freshdesk/fresh-samples/blob/master/Ruby_api_samples/ticket_create_json.rb but it always returns 302 and does not create the ticket.  What am I doing wrong?

1 Comment

Hey Robert,


Sorry for the delay in getting back to you over here. 


I believe the issue was with the https protocol and it has been resolved now. 


Feel free to reach out again for further help.


Anna