Answered

How Do I Import from Zendesk?

Looking at moving from zendesk and signed up for a trial but cant find any details on how to do this??


has anybody moved from zendesk and this actually possible ?


I have seen I need a backup file but it doesnt state what type of file is needed or anything


Hope you can help 



Best Answer

Hi,


We've an app that can help you with the data migration from Zendesk. For more details , please visit Migrate from Zendesk 


Cheers!


1 person has this question

Hi Dave,


Happy New Year!

You would need a XML export from Zendesk to import your data from Zendesk to Freshdesk. Once you have the XML file ready,  please go to Admin->Account-> Import from Zendesk . Please enter Admin Credentials of your Zendesk account , upload the file and you should be set.

Please let us know if you need further assistance.


Regards,

Sudharshan

Answer

Hi,


We've an app that can help you with the data migration from Zendesk. For more details , please visit Migrate from Zendesk 


Cheers!