Solved

Tickets will not display properly in any browser.

Hi,


We are unable to view any of our tickets correctly. Its as if anything graphical is not working and i can see HTML code where the boxes should be. 

I am getting these errors when I inspect the element of the page listed below. 

I have tried Chrome, IE and firefox, restarted our servers and firewalls. Reset IE settings.


All other webpages are loading correctly. 


Any Ideas of things I can try I am at a loss and we cannot read any of the tickets.


http://assets9.freshdesk.com/assets/cdn/app-9ff27321627fa182129b682517226a7d.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets2.freshdesk.com/assets/cdn/plugins-368dc01aff4f8c383df3e7ee341a5ed4.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/non_pattern-a770ff621d22bc5975b8dfae4bff71fd.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets9.freshdesk.com/assets/cdn/tour_my_app-f285e5a21338db94a56a9424b8cb9f5c.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets5.freshdesk.com/assets/cdn/community-9b9db95c8b19e2df54d330fcd80b552c.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets5.freshdesk.com/assets/cdn/freshfone_recording_playback-40f38b32c816c2bd3be5a321c82d165c.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets9.freshdesk.com/assets/cdn/defaults-00a5c49c442877b158ccc29e7ad5abaf.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/workspace-0b10ab02610bd7673faaf0e518d31bd5.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets2.freshdesk.com/assets/cdn/frameworks-f8dc3517453b32d6afd6a471a7bf4144.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/syntaxhighlighter-581405f2a1ca9a89053ddb84d69503d7.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/pattern-ed7e3744b0729ea1a8d87f9afdc1e100.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/lang/en-778a07cfd489027db5c7ac2a4523553f.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets2.freshdesk.com/assets/cdn/merge-b862d68f555cec1a1897eb88b07a220e.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets9.freshdesk.com/assets/cdn/custom_widget-87f6ee0588c238ccf1f69853900c4b41.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets3.freshdesk.com/assets/cdn/ie_hacks-1f255f6c06456d8ffd892d3e0d6bd2c9.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets3.freshdesk.com/assets/cdn/pattern-26ae7efd0b0d657671d58f8512c67e6f.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets7.freshdesk.com/assets/cdn/redactor-15c9efdd1d6e4a4a34103f486389731e.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets7.freshdesk.com/assets/cdn/sprites-8e177db0ae020416bee40bbebf6ccb09.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets7.freshdesk.com/assets/cdn/soundmanager-6918c279c68914d0d35d16ba67f6f7fb.js Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets4.freshdesk.com/assets/cdn/common-8a46df99d0f8467f8e4fa5e848cb8443.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

http://assets4.freshdesk.com/assets/cdn/tkt_details-e665a821c19fd79086091651cc76f58c.css Failed to load resource: the server responded with a status of 500 (( Not implemented ))

helpdesk:70 Uncaught ReferenceError: Fjax is not defined

helpdesk:179 Uncaught ReferenceError: jQuery is not defined

helpdesk:255 Uncaught ReferenceError: Helpdesk is not defined

helpdesk:265 Uncaught ReferenceError: $LAB is not defined

helpdesk:297 Uncaught ReferenceError: jQuery is not defined

helpdesk:394 Uncaught ReferenceError: App is not defined

helpdesk:537 Uncaught ReferenceError: Fjax is not defined

helpdesk:547 Uncaught ReferenceError: jQuery is not defined

helpdesk:561 Uncaught ReferenceError: jQuery is not defined

http://assets3.freshdesk.com/assets/cdn/ie_hacks-1f255f6c06456d8ffd892d3e0d6bd2c9.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets3.freshdesk.com/assets/cdn/pattern-26ae7efd0b0d657671d58f8512c67e6f.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets2.freshdesk.com/assets/cdn/plugins-368dc01aff4f8c383df3e7ee341a5ed4.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets4.freshdesk.com/assets/cdn/tkt_details-e665a821c19fd79086091651cc76f58c.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets4.freshdesk.com/assets/cdn/common-8a46df99d0f8467f8e4fa5e848cb8443.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets9.freshdesk.com/assets/cdn/tour_my_app-f285e5a21338db94a56a9424b8cb9f5c.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets9.freshdesk.com/assets/cdn/app-9ff27321627fa182129b682517226a7d.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets8.freshdesk.com/assets/cdn/non_pattern-a770ff621d22bc5975b8dfae4bff71fd.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets5.freshdesk.com/assets/cdn/freshfone_recording_playback-40f38b32c816c2bd3be5a321c82d165c.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets5.freshdesk.com/assets/cdn/community-9b9db95c8b19e2df54d330fcd80b552c.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

http://assets7.freshdesk.com/assets/cdn/sprites-8e177db0ae020416bee40bbebf6ccb09.css Failed to load resource: the server responded with a status of 502 (Proxy Error ( Not implemented ))

1 Comment

Hi,


As mentioned in the chat, this issue was due to the SSL being turned off in your portal. Now, that it is turned on, you will not be facing further issues. Hope this helps.