Any ideas or plans to include Teamviewer integration - I see this is available within FreshDesk.
1 person likes this idea
Hi Stuart, not sure if you're aware, I have created a TeamViewer Freshplug: https://support.freshdesk.com/support/discussions/topics/295406
Oh, sorry, I realise now this is in the FreshService forums... I was wondering why you sounded like you already new there was one for Freshdesk.
Hi Stuart, the FreshPlug that Michael suggested for Freshdesk should work for Freshservice as well.
Thanks for the very handy input, Michael :)
I can confirm it does indeed work with Freshservice :)
Excellent - I'll give it a bash. Thanks for the input everyone.
When going to the admin console > Integrations, all I can see are the native integrations.. Is this not available in the free sprout plan?
I don't use use Freshservice but in Freshdesk there should be a tab for Freshplugs.
I'm assuming you don't see that?
Nope, all I'm seeing are the native integrations -
Hi Michael (Ron). The feature, in Freshservice, is available only from Blossom onwards. You can upgrade your account from Admin> Plans & Billing.
Thanks Michael (Lawton) - we're going to try setting this up :)
I can confirm it works a treat!!!