Solved

Freshfone Caller location

When a caller is from an international area the system does not recognise the area codes correctly and gets them wrong such as Illinois for calls from the United Kingdom


Conversation with +144779596XXXX (IL, US) and Connie XXXX (+1772324XXXX)


This seems to happen on most if not all international calls.

1 Comment

Matthew,


Sorry for the delay in getting back to you.


Are you still facing issues where the location is wrongly identified on an incoming call in Freshfone?


Anna