Answered

widget and email commands

Hi,


I recently start to use your system. Great job! I ownder if there is some way to indicate (populate) to the widget the requester email, and email commands. the page where I use this widget use login which is not an standard.


thank you


Best Answer

Hello Shannon,


It's unfortunate that we've not updated this thread. Here is the solution for this request : https://support.freshdesk.com/solution/articles/154064-pre-populating-feedback-widget-form


Hope this helps.


Cheers!


Roger,


Sorry for the delay in getting back to you.


But we're going to be converting this topic into a ticket so that we can help you better with your requirement. 


I believe that would be okay.


Anna

Did you find a solution for this customer?  I would also like to be able to populate the email address with the user's email address associated with their account for our product.

Answer

Hello Shannon,


It's unfortunate that we've not updated this thread. Here is the solution for this request : https://support.freshdesk.com/solution/articles/154064-pre-populating-feedback-widget-form


Hope this helps.


Cheers!