Solved

Notification emails not being sent

 We have not been getting notifications, and replies are not going out to our customers. Is there something going on with the email system on FreshDesk?


2 people have this problem

I got this problem again. Would anyone give me an update on this issue?

Tim, 


Our service provider had an unexpected outage on one of their servers but it has been fixed now. We really apologise for the inconvenience caused. 


Regards,
Aravind.S