Creating forms for specific groups
It would be very helpful to have the ability to create Forms ( service catalog items ) that email specific groups depending on the request.
Active Directory password reset form: Emails IT group.
CRM password reset: Emails CRM support Group.
I attempted to configure the dispatcher to forward the request to the group based on rules, but they dont seem to apply to Service Catalog items.
1 person likes this idea
As per your example, After creating a Service item "Active Directory password reset form",you can create a dispatcher rule as per the below picture. Let us know if this solves your requirement.