Solved

Email notifications

Hello,


We've stopped receiving Email notifications from FreshDesk a couple of days ago.


Our settings haven't changed, but it seems like new ticket creations or replies are no longer generation the proper email notifications we had working in the past, and nothing has changed on our can.


Is there a problem on your side of things?


Thanks,

GC



1 person has this problem

Wrong topic. Please delete. thanks.

We also have some notifications that are not sent. Not all, only a few. Since a few weeks ago.

 

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