Solved

In depth report Export as PDF

I have an In-depth report where I filter on specific customers for a specific time which gives us a nice overview.

Then I click the Export as PDF link in the right upper corner and that sends out a PDF to me. Though this PDF contains all our tickets for all our customers and thus this is not filtered.

Or am I doing something wrong?


Hello Tim,


We've released a newer version of the reports and this would have been fixed already. Should you have any questions, please write to us on support@freshdesk.com and we would be more than happy to assist you.


Cheers!

Hi Arvind, This has not been fully fixed. I have submitted a ticket to support to fully explain in detail.