Freshdesk iPhone and iPad App Release Notes - 25 March 2016

A new version of the iOS app, 4.0, is out in the App Store. The app has been completely designed with iPad in mind, with a brand new layout that makes it really easy to browse tickets, contacts and call history. The iPhone app has been redesigned from the ground up too. 

A full guide to using the iPad app is here. Help articles for iPhone are available here.

2 people like this

are there any plans to put the same development effort and attention to the FreshService app ?

I wanted to know if you plan to add chat functionality into the app. Right now I can't be as mobile when chats are live. Almost every other chat platform has the ability to communicate with customers via chat on the mobile app.

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