Freshdesk Release Notes, 6th April, 2016
Apart from bug fixes and performance improvements to enhance your experience, here is what we have for this release:
New freshdesk surveys: In the coming weeks, we will be enabling a new version of the customer satisfaction survey for our customers.
Those who have subscribed to the Garden plan or above, will be able to:
- send 2, 3, 5 or 7 point-scale surveys
- ask follow up questions to collect more granular feedback
- check the responses and satisfaction ratings through the new report
You can learn more about what has changed in the surveys here.
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