Redirect for agent edit page
If the link to the user page of an Agent ( the link at the Requestor Info section of the ticket page ) is:
as expected. This is the correct action.
This should also happen with the Agent edit page. For example, if the link is:
and the user is an agent, the browser should be redirected to:
https://myaccount.freshdesk.com/agents/2222222222/edit ( CORRECT )
which is what currently happens and which is correct only for regular users.