"Reload View" won't show up

Hello - on my home laptop and home computer, I can't get the "Reload View" line to show up, so I have to continuously manually refresh the page to see new tickets.  My work computer shows it fine.  

I've tried everything I can think of. Cookies.  Different browsers.  Disabling extensions.  Internet connection (wifi vs plugged in).  Literally the only thing that's common is that it works while on my work computer, and doesn't work on my laptop or home computer.  Both internet connections are rock solid and fast from the same ISP.  

I have a ticket in but haven't heard back yet.  I wanted to throw this out there to see if anybody else has run across this issue and see if they had a solution.  Thanks

1 person has this problem

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I've narrowed it down an issue with my home router.  When I plug straight into my cable model and bypass the router, everything works.  I've tried some port triggering and port forwarding possibilities, but haven't had any luck yet.  

Sorry for the typos - cable *modem 

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Hi there,

I have the same problem on my laptop while using Safari browser. 

Waiting for solution. 

Thank you.

Elena - out of curiosity, what brand is your router?  

Nathan - we use Apple AirPort Extreme.

Nathan same happens to me. when i call Router Error Code for help related router. they also help me with the sam thingh..they are amazing should contact once 

Router Error Code.

Thanks for sharing this with us. It's not only with you, many of us face the same. Few time back, I encounter this problem on my Linksys, and I was looking solution for this. Luckily I got to know about the website, they helped me to get rid of it.

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