Answered

New Customer Satisfaction Survey

Back in April, an article was posted showing the new Customer Satisfaction Survey and stating it would be rolled out in a few weeks. I am on an Estate plan and have yet to see any changes. Any idea on when this will be completed?


Best Answer

Hello Phillip,


Good day. We've activated the new beta survey on your helpdesk. Time to earn more customer love :)


Cheers!


Hello Philip, 


Thanks for your interest on the new satisfaction survey feature.It hasn't been rolled out publicly since it is still on Beta. Please let us know if you would like us to enable the Beta version of the survey feature for your account.


Cheers,

Aravind.S

Yes, please enable the beta version for our helpdesk. Thank you! 


datatrak.freshdesk.com

Thanks , Philip. I will get back to you with an update once the feature is enabled for your account . 


Cheers !

Hello, Aravind. Any word on this as of yet?

Answer

Hello Phillip,


Good day. We've activated the new beta survey on your helpdesk. Time to earn more customer love :)


Cheers!

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