Solved

Text formatting issues

Does this happen to anyone else?

W7MjzPoubH9zzO58tv8XBfuDJ8El1rXpkA.png

Our customer replies appear like this occasionally.  It's really annoying.


Hello Jeremy,


We understand the frustration and would like to apologise for the inconvenience caused. I have created a support ticket for this case and will help you with the resolution.


Cheers!

It's actually still happening.  This just happened on 12/15:

image


Hello Alan,


That's really unfortunate. I have just replied back to the support ticket seeking further information. Please let me know how best I can help you with this :)

Cheers,
Aravind.S