CMDB Filter by Custom Field
I want to request a feature - The ability to create a view that filters via a custom field if a CI has that field.
For example: I've created a status field for all CIs which is a drop down selection field with the options: Provisioning, Production, Retired
It means I can track a CI throughout it's lifecycle, however I may only want to be dealing with Production CIs generally, or be able to view retired services for review, or keep track of services I'm yet to introduce.
1 person likes this idea
If I understand correctly, you want to create views based on particular CI statuses. This can be done using Asset Views in the CMDB page.
I created a new dropdown field called GCC CI Status for Hardware CI Type and created a filter condition for all CIs that have the value "Production". This filter condition can then be saved as a view (and shared with all helpdesk agents if required as well). Is this what you were looking for?