Solved

Getting into my Polonier.com account

Thank you for the quick response of creating my Freshdesk account and PW.  However, I am unable to enter my Polonier.com account.


I received the reset your PW email, clicked on it, and it just takes me back to the same place.  What do I do the enter a new PW?


Thank you,

Madelyn Asher


Are you trying to link your accounts? 


Please do elaborate more, and I'll be happy to help you

I don't know what I would link it to?  I am just trying to access it, which I haven't been able to do since I opened it.  I'm not sure what information you need to open it, but I do know my UN and PW.  They are safely written.


I meant Poloniex, not Polonier.


Please let me know what I should do.  Thanks,


Madelyn Asher

maddyasher@gmail.com

251-679-2040

Have you tried this link here - https://poloniex.com/login

I really don't understand it.  The fact that I cannot enter my account is crazy.  I tried to register again, but was told my email address was already being used. YES, by me!!  

I use the www.Poloniex.com 


Please delete my email address from your site, if necessary, and I will try to register again.  That is the only email I use for almost everything, and that is the one I want to use for this site.


Thank you.  I appreciate your help,

Madelyn Asher

maddyasher@gmail.com



Hello Maddy,


Your Poloniex credentials would be different from that of the credentials that you have registered on Freshdesk. To log into Poloniex account, you may trigger a password reset on this link https://www.poloniex.com/resetPassword.


Hope this helps.


Regards,
Vishal