Answered

What is the best way to use own images in theme customisation?

Hello!

I am trying to change the appearance of my FreshThemes. 

I need to use my own image in footer and header. But I can't find how can I do this.

I've read all documentation here https://support.freshdesk.com/support/solutions/71599 , but I can't find the answer.

 

Of course I can include pictures from a remote server, but I think this is not the best way.

 

So, what is the best way to use own images in theme customisation?

 

I hope you can help. Thanks .


Best Answer

Hi,


By default, there are no options available to upload a image or a file in the portal pages. Either you could host these images on an external server and use the link to display it on the portal or upload the image on a solution article and then retrieve the Amazon AWS link to display the pic ( it's a hack and hence not strongly recommended)


Cheers!


Hello there,

 

Thank you for reaching out to us. Could you help us with the details about the theme that you are using so that we could have the theme checked and assist you better. You may send the details to support@freshdesk.com referring this forum :)

 

Regards,
Vishal



Answer

Hi,


By default, there are no options available to upload a image or a file in the portal pages. Either you could host these images on an external server and use the link to display it on the portal or upload the image on a solution article and then retrieve the Amazon AWS link to display the pic ( it's a hack and hence not strongly recommended)


Cheers!

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