Freshdesk release notes for 26th May 2017

New Features (1):

  • The Mail Delivery Failure Notification feature is now available in all Freshdesk accounts across plans

Bug Fixes (2):

  • Bug fix related to agents being able to create new scenarios with all or group scope even when they don’t have supervisor or admin privileges
  • Bug fix related to timeouts caused by large html content in incoming emails

3 people like this

Hi what will happen now in case of Mail delivery failure notification? will it be appended to the ticket? 

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