New search features
A couple months ago, we got an email from FD saying that there were new advanced search features now. At the time I didn't have time to check it out, and now I can't find the email. Can someone send me the link that was in that email so we can check those features out now? Thanks.
I believe you are referring the filtered ticket search.
Attached is a link of the solution article for the same : Filtered Search
Technical Account Manager, Freshdesk
p : +61281884692
e : email@example.com