New search features

A couple months ago, we got an email from FD saying that there were new advanced search features now. At the time I didn't have time to check it out, and now I can't find the email.  Can someone send me the link that was in that email so we can check those features out now?  Thanks.

Sure, Jeremy.

I believe you are referring the filtered ticket search. 

Attached is a link of the solution article for the same : Filtered Search

Thriyambhakesh Ravi

Technical Account Manager, Freshdesk
p : +61281884692
e :