ticket id counter reset
I can certainly help you with this case. I'll have the counter reset from our end and will let you know.
For security reasons,we're not allowing the manipulation of the counter value on the UI. We can take it as a custom request and change the value from the database.
I've dropped you an email requesting validation for the account. Please check your inbox :)
The ticket counter value cannot be reset. In case if you'd like to start afresh, you can signup for a new account anytime.