Solved

Not loading script assets in Firefox 56.0.1

 Yesterday Freshdesk suddenly stopped loading properly (has been correctly working for ~2 months).


Freshdesk refuses to load javascript assets now, below a screenshot of my console log. The network tab does not show any requests for the assets.


OS: macOS Sierra 10.12.5

Browser: Firefox 64-bit 56.0.1

image



Hello Tim,


That seems strange as it had suddenly stopped working . We'll move this to a private ticket in order to troubleshoot this further.


Cheers!

*Update from the ticket* :


There was a plugin named *Privacy badger* that prevented some assets from loading up on the browser . 


Cheers!